ROI and payback guide

Buyers expect fast ROI—often within 3 months. This guide explains how we frame payback and what to measure.

Want the ROI framework as a PDF? Email hello@tonic.com.au

Inputs that matter: Hours per week currently spent on the process; fully loaded hourly cost; error cost (if applicable); volume (tickets, leads, invoices).

Outputs: Payback window estimate; recommended next step (audit vs discovery call). We frame payback using your hours, cost, and volume inputs — not generic industry averages alone.

What we monitor post-build: Run history, error rates, throughput, failure trends. So ROI isn’t a one-off claim—it’s visible and improvable over time.